What Information We Hold and Why
When you open an account with us, we collect the details you provide at registration — name, email address, phone number and, where required, identity verification documents. Every time you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, we log the transaction reference, amount
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and wallet number so we can match payments to your account accurately. We also collect device data — your browser type, operating system and IP address — to secure your session and detect any unusual login attempts. If you contact our support team, that conversation is
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stored against your account record. We do not sell your personal data to third parties. We share data only where a service provider needs it to process your payment or where local law requires disclosure. Data linked to your JazzCash or Easypaisa wallet is handled under
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the same retention rules as all account data — kept for as long as your account is active, and for a period thereafter as required by applicable regulations. You can request a copy of the data we hold or ask us to correct inaccuracies at any
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time by reaching support through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.